Shipping policy

ORDER CONFIRMATION

Once your order is placed, you will receive an automatic confirmation email.

Order cancellations are not permitted.

For any questions or concerns, contact:
creativedripdri@gmail.com


PROCESSING TIME

All orders require 2–3 business days for processing before shipment.

Processing times may be extended during:

  • New releases
  • High-volume drops
  • Holidays


SHIPPING OPTIONS

READY-TO-WEAR (NON-CUSTOM ITEMS)

  • Standard Shipping: 5–8 business days
  • Priority Shipping: 3–5 business days
  • Express Shipping: 1–3 business days

CUSTOM / MADE-TO-ORDER ITEMS

Custom pieces require production time before shipping.

  • Production time: ~1 week (7 days)
  • Shipping begins after production is complete

Shipping speeds:

  • Standard: ~2 weeks total
  • Priority: 5–8 business days
  • Rush: 3–5 business days

Delivery time includes both production + shipping

If a piece requires additional time, it will be clearly stated in the product description.
Please read all product details before purchasing.


TRACKING

Once your order has shipped, you will receive tracking information via email.


SHIPPING RESPONSIBILITY

CREATIVE DRIP is not responsible for:

  • Lost packages
  • Stolen packages
  • Delays caused by the carrier

All risks associated with shipping are assumed by the courier and customer.


INTERNATIONAL SHIPPING

  • All prices are listed in USD
  • Orders are shipped via DHL Express Worldwide

International delivery times may vary depending on location and customs processing.


CUSTOMS, DUTIES & TAXES

International customers are responsible for:

  • Import taxes
  • Customs duties
  • Additional fees required by their country

These charges are:

  • Not included in your order total
  • Non-refundable

If a package is refused due to customs fees:

  • Original shipping costs will not be refunded
  • Return shipping fees may apply

Customs processing may cause delays beyond estimated delivery times.


IMPORTANT NOTICE

By placing an order, you agree to all shipping terms and conditions.


CONTACT

For all inquiries:
creativedripdri@gmail.com